It’s interesting how a company like Western Union is dealing with overseas visitors.
When visiting the Western Union domain (westernunion.com) from a location outside of the US the visitor is redirected to a localized domain name (for instance westernunion.com.au) instead of the US .com website.
This happens quite regularly in other businesses however WU don’t allow the choice to go back to the US facing website, they only allow the visitor to see their local version of the site without any other International options.
Generally if you’re from another location and are travelling this would be a particularly annoying experience as you’re not going to see the version of the website that you’re used to, you’d only be able to see the money transfer services they have available for the country that you’re visiting their site from at the moment.
Hopefully they update this at some point and allow non-US visitors to get to westernunion.com as well.
#1 by Brian on April 7th, 2010
Hello. My name is Brian and I actually work for Western Union. Hopefully I can provide a little clarity here.
Yes, Western Union is trying to present you with the most relevant online content based on your geographic location, but you still have the ability to change country sites if you wish. In the top right of each country’s home page is a country selection drop down menu. Using this tool, you may select ‘United States’ to see the content that a visitor from the United States would typically see.