Having just done some research on iKobo it is pretty easy to find a fair bit online about when the company went through a difficult period in November 2008 and was temporarily shut down, then bought out and re-opened by M2-Group.
There are a large number of comments, quite a few of them very positive about the iKobo service available for example this one on the TechCrunch article about the original iKobo shutdown;
Put me down for No Complaints about Ikobo. I used them for 4 different recipients in 3 different countries, for almost 3 years. Thousands of dollars transferred, instantly; never a mischarge, never a hassle delivering the original or replacement debit cards, and professional customer service that did what I needed of them quickly after verifying my identity.
and this one;
We have used the service for years and have transferred thousands of dollars and have no complaints whatsoever. Fast and easy. Great customer service. I am actually sad to see them go because now we have to find a new way to do it.
Generally it appears the service was well liked in the past however it’s been a little hard to find reviews about the iKobo service since it has been re-opened under the M2-Group.
There is more detail available on our iKobo page however it does look like a bit more research is needed.